We work the way good commercial people always have: understanding the problem before suggesting the solution.
There is no shortage of consultants who will take your brief, produce a report, and leave you to implement it. That is not how we work. Every Xavient engagement starts with a genuine diagnostic covering your commercial position, your constraints, and what a good outcome looks like for your organisation before any recommendations are made.
Phase 1: Discovery
We start by listening. What are the pressures you are facing? What has already been tried? What does success look like in six, twelve, and twenty-four months? This phase is deliberately unhurried. The quality of everything that follows depends on it.
Phase 2: Analysis and Market Intelligence
For cost optimisation work, this means benchmarking your current spend against what the market is actually paying, drawing on live data from our global network of over 1,400 specialists. For advisory work, it means mapping the commercial landscape: risks, leverage points, and where the real value lies.
Phase 3: Strategy and Recommendation
We do not produce 80-page strategy documents. We give you a clear view of your options, our recommendation, and the reasoning behind it, in plain language. You decide what to do with it.
Phase 4: Execution and Negotiation
Where appropriate, we sit at the table with you. We lead or support negotiations, manage RFP processes end-to-end, and help implement the decisions that have been made. Advice without execution is just opinion. We stay involved until the outcome is secured.
Phase 5: Verification and Handover
For cost optimisation engagements, savings are independently verified before fees are calculated. For advisory work, we ensure outcomes are embedded, not just delivered on paper and forgotten. You receive clear documentation of what was achieved and why.
How we operate
All engagements include clearly agreed scope, milestones, and success criteria from day one. No scope creep. No billing surprises. No vague deliverables. Alan works directly with clients. You will not be handed to a junior team after the initial meeting.
We are based in Wellington and work with clients across New Zealand and Australia. We prefer to meet in person first, then continue via whatever channel works best for you.
Ready to talk?
The first conversation is always straightforward. We will tell you honestly whether we can help, and if we cannot, we will say so.